Medway and Kent's most trusted removal company, based right here in Rochester.

The cost of a house removal in Rochester and Medway depends on several factors: the size of your property, the total volume of belongings, the distance between your current and new address, parking access at both properties, whether you require a packing service, and whether any specialist items such as pianos or large safes are involved. As a general guide, a typical 2-bedroom local move within Medway starts from approximately £350 to £550. A 3-bedroom move starts from around £550 to £850. A 4 or 5-bedroom move can range from £900 upwards depending on the specific requirements. We always provide a detailed, itemised, fixed-price quote before you commit to anything.

Yes, absolutely. We carry comprehensive goods-in-transit insurance covering the full replacement value of your belongings during the move. We also carry full public liability insurance. Both policies are active on every single move we carry out, from a small man and van job in Strood to a large family home relocation from Rochester to Edinburgh. We are happy to provide proof of our insurance documents on request.

Yes. While our depot and base is at Knight Templar Way, Rochester, ME2 2ZE, we carry out removals throughout the entire county of Kent. This includes Chatham, Gillingham, Strood, Rainham, Maidstone, Bearsted, Aylesford, Larkfield, West Malling, East Malling, Gravesend, Northfleet, Dartford, Swanley, Swanscombe, Ebbsfleet, Borough Green, Wrotham, Tonbridge, Tunbridge Wells, Sevenoaks, Hildenborough, Sittingbourne, Faversham, Queenborough, Sheerness, Isle of Sheppey, Canterbury, Whitstable, Herne Bay, Margate, Ramsgate, Broadstairs, Sandwich, Deal, Dover, Folkestone, Ashford and many more.

We recommend booking your removal as soon as you have an agreed completion or tenancy end date. For moves on end-of-month dates, particularly Fridays and Saturdays, and for moves during the summer school holiday period from mid-July to early September, we recommend booking 4 to 6 weeks in advance as demand is very high and dates fill up quickly.

Our professional packing service includes everything you need to get your belongings safely boxed and ready to move. Our trained packing team uses high-quality double-walled cardboard boxes in multiple sizes, bubble wrap, white tissue paper, foam wrap, packing peanuts for fragile items, wardrobe boxes so your hanging clothes move on the hanger, mattress bags, sofa covers, and specialist wrapping for mirrors, artwork, televisions and delicate ornaments. All materials are included in the packing service price.

Yes. We have extensive experience moving pianos of all types including upright pianos, baby grand pianos and grand pianos within Rochester, Medway and across all of Kent. Piano moving requires specialist equipment including piano skates, stair-climbing trolleys and stair-walking boards, as well as a sufficient number of trained crew members who understand the correct techniques. Always mention a piano when requesting your quote.

Yes. Our removal crew is trained and fully equipped to disassemble large pieces of furniture before the move and reassemble them in your new property. This includes bed frames, all sizes of wardrobes, dining tables, office desks, shelving units, bookcases and most types of flat-pack furniture including IKEA and other common brands. We bring all the necessary tools with us.

Yes. We offer both short-term and long-term secure storage solutions for situations where there is a gap between your moving-out date and your moving-in date. This is very common when a property chain is delayed, when a new build is not yet complete, when renovation work needs to be done before you move in, or when you are downsizing. Your belongings are stored in a secure, dry, pest-controlled facility near Rochester with 24-hour monitoring.

The duration of a removal depends on the size of the property, the volume of belongings, access at both addresses, the distance between the two properties, whether parking is straightforward, and whether packing, disassembly or reassembly is required. As a rough guide, a 1 to 2-bedroom local move within Medway typically takes 3 to 5 hours. A 3-bedroom move takes 5 to 8 hours. A 4 or 5-bedroom move can take 6 to 10 hours or more.

We accept payment by BACS bank transfer, cash and all major credit and debit cards. For confirmed bookings, we require a deposit at the time of booking to secure your moving date. The deposit amount is stated clearly in your quote. The remaining balance is payable on the day of the move, either before we begin or upon completion depending on the job. We never ask for full payment upfront before the move has taken place.

Yes. All of our removal crew members are background checked before they join the team. They are trained in professional manual handling techniques, correct furniture wrapping and protection methods, safe and methodical van loading, and customer service standards. We do not use casual or agency labour for our removals. Every member of our core team has been with us for a significant period.

Yes, absolutely. A significant proportion of the moves we carry out in Medway involve flats without lifts, including high-rise and mid-rise blocks across Chatham, Gillingham and other parts of Medway. Our crew is trained and physically capable of carrying all sizes of furniture and boxes up and down multiple flights of stairs safely and efficiently. Please mention the floor level and whether there is a lift when you request your quote.

Property completions in Medway and Kent can and do change, sometimes at short notice. If your completion date changes, contact us as soon as you know. We will do everything we can to accommodate the new date. If we have availability on your new date, we will simply move the booking at no charge. If the new date is not available, we will work with you to find the closest alternative.