Established in Rochester, Kent, since 2020

Medway and Kent's most trusted removal company, based right here in Rochester.

Fully insured house and office removals across Rochester, Medway and all of Kent. Experienced crew, honest fixed pricing, and a service you can rely on completely. From the first call to the last box in your new home.

  • Fully InsuredGoods in transit & public liability
  • Rochester BasedKnight Templar Way, ME2 2ZE
  • 5-Star Rated ★★★★★ Service guaranteed
  • Fixed PricingNo hidden charges, ever
800+
Moves Completed
100%
Fully Insured
275+
Locations Covered
4.9★
Google Rating
What we do

Removal services for every situation across Rochester, Medway and Kent

Whether you are moving a one-bedroom flat in Chatham or a large family home from Rochester to Canterbury, our experienced removal team handles every detail with care and professionalism. We operate seven days a week across the whole of Kent and offer a full range of removal services to suit every situation and budget.

Medway and Kent Removals lorry fully loaded and ready for a move
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House Removals

Full residential moves handled professionally and carefully. From studio flats to large 5-bedroom family homes, we manage every detail from loading to final placement in your new home across Rochester, Medway and all of Kent.

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Packing Services

Professional packing by our trained team using premium double-walled boxes, bubble wrap, specialist wardrobe boxes and protective covers. Full packing, part-packing or materials supply only options available across Kent.

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Office Removals

Commercial relocations planned and executed to minimise downtime and disruption. We work evenings and weekends around your schedule. IT equipment, server rooms, filing systems and furniture handled with care across Medway and Kent.

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Man and Van

Flexible, affordable and fully insured man and van service for smaller moves, single items, eBay collections, student relocations and deliveries across Rochester, Medway and the whole of Kent. Same-day bookings often available.

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Secure Storage

Short or long-term secure, dry and monitored storage near Rochester. Perfect if your new property is not ready, during renovation works, or when downsizing. All items catalogued, insured and returned in the same condition.

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Long Distance Moves

Moving out of Kent? We cover the entire UK including London, Manchester, Birmingham, Edinburgh, Cardiff and beyond. Fixed-price quotes, extended journey insurance and the same professional service you would expect locally.

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Why choose us

The removal company Medway and Kent families trust

We built Medway and Kent Removals on a simple principle: do what you say, treat every customer's belongings with genuine care, and be completely honest about pricing. Five years and over 800 successful moves later, that principle has not changed.

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Fully insured on every single move

Every removal we carry out is covered by comprehensive goods-in-transit insurance and full public liability insurance. Your belongings are protected from the moment our crew arrives at your door until the final item is placed in your new property. Unlike some smaller operators, our insurance covers the full replacement value of your possessions, not just a fraction of it.

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Honest, fixed-price quotes with no hidden costs

When we give you a quote, that is the price you pay. There are no additional charges on moving day for stairs, parking delays, heavy items or extra time. Before we quote, we take the time to understand exactly what you need so the quote is grounded in your actual move.

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Trained, background-checked removal professionals

Every member of our removal crew is background-checked before they join the team and trained to our high standards of careful handling, methodical loading, proper furniture wrapping and safe manual handling. Our team is professional, punctual and courteous.

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Genuinely local and deeply familiar with Medway

We are based at Knight Templar Way, Rochester, ME2 2ZE. We know every postcode in Medway, every one-way system in Rochester and Chatham, the parking restrictions in Gillingham, the narrow roads in Strood and the access challenges in high-rise blocks across the area.

Punctual, reliable and communicative throughout

We understand that on moving day, time is everything. Your solicitor has a completion window, the estate agent has a key handover time, and you have a family to coordinate. Our teams arrive at the agreed time, every time.

Consistently 5-star rated across Google and Trustpilot

Our reputation is built on the experiences of real customers in Rochester, Chatham, Gillingham, Maidstone, Gravesend and across the whole of Kent. We have maintained a 4.9-star average rating across over 200 Google reviews because we genuinely care about getting every move right.

Local knowledge

Why a locally based Rochester removal company makes a real difference

Choosing a removal company that is genuinely based in your area is one of the most important decisions you can make when planning a move. Here is why our Rochester base gives you a real advantage.

We know Medway inside out

Medway is a complex area to navigate. Rochester city centre has restricted parking zones and narrow medieval streets around the High Street. Chatham has busy one-way systems and limited access near the Pentagon Shopping Centre. Gillingham has a dense residential street network with frequent parking challenges. Strood has its own traffic flow patterns, particularly around the bridge and retail areas.

Our crew knows all of this because they live and work here. We do not rely on sat-nav to navigate Medway on moving day. We plan routes in advance based on real local knowledge, and we know where to position the van to give the most efficient access without disrupting your neighbours or causing parking issues.

Responsive and available when you need us

Being based in Rochester means we can respond quickly to new enquiries, visit your property for a survey if required, and be on-site promptly on moving day. We are not a large national company operating out of a central dispatch centre. When you call us, you speak to a real member of our local team who knows the area you are moving from and the area you are moving to.

Our local base also means lower travel costs for moves within Medway and the surrounding Kent area. We do not charge excessive call-out fees or travel supplements for local moves because our depot is already close to where you need us.

Victorian terraced houses typical of the Medway and Kent area we serve
How it works

Getting your removal booked in three simple steps

We have designed our booking process to be as simple and stress-free as possible. You should be focused on your new home, not spending hours getting quotes or filling in complicated forms.

1

Request your free quote

Fill in our short online form or call us on 01634 971005. Tell us about your move: where you are moving from and to, the size of your property, your preferred date, and any special requirements such as packing, storage, piano removal or furniture assembly. We respond with a detailed, fixed-price quote, usually within 60 minutes during business hours.

2

Confirm your booking

Once you are happy with the quote, simply confirm your booking with a deposit to secure your moving date. We will send you a full booking confirmation by email detailing everything that is included, the start time, our crew details and our contact number for the day. We carry out a pre-move courtesy call to confirm all details before the day.

3

We handle everything on moving day

On the day of your move, our crew arrives at the agreed time with the correctly sized vehicle, all necessary equipment and a can-do attitude. We protect your floors, doorframes and furniture, disassemble anything that needs taking apart, load methodically, transport safely, unload and reassemble at the new property.

Moving tips

How to prepare for your removal day

A well-prepared move is a smooth move. Here is our practical guide based on hundreds of removals across Medway and Kent.

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Book as early as possible

End-of-month Fridays and the summer school holiday period (July to September) book up fastest. We recommend booking at least 4 to 6 weeks in advance for peak periods.

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Start packing non-essentials early

Begin packing items you do not use regularly at least two weeks before your move. Books, ornaments, out-of-season clothing, spare bedding. Label every box clearly with contents and destination room.

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Arrange parking for the removal van

Contact your local council well in advance to arrange a parking suspension if needed, particularly in busy Medway streets. In Rochester city centre, Chatham High Street and parts of Gillingham this is especially important.

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Prepare your new property in advance

Visit your new property before moving day and plan where main items of furniture will go. Take measurements of doorways, stairwells and rooms so you know if any large items need dismantling to fit through.

Coverage

Serving Rochester, Medway and all of Kent

Based in Rochester ME2, we carry out removals throughout the entire Medway area and across every corner of Kent. From Dartford and Swanley in the north-west to Margate and Dover in the east, we cover the whole county.

Customer reviews

What our customers across Medway and Kent say about us

We have completed over 800 removals across Rochester, Medway and Kent since 2020. Here is what some of our customers have said.

★★★★★

"From the initial quote right through to the team leaving our new home, Medway and Kent Removals were outstanding. They arrived exactly on time, worked quickly and carefully, and treated everything as if it were their own. Moving from Chatham to Maidstone could have been a nightmare but they made it completely stress-free."

SC
Sarah C.
Chatham, ME4 • Google Review ✓ Verified
★★★★★

"We used Medway and Kent Removals for our office relocation in Rochester. They worked over a Saturday to avoid disrupting our team during the week. Everything was labelled, tracked and placed exactly where we needed it. Absolutely nothing was damaged, the price was exactly what they quoted. Genuinely first class."

JT
James T.
Rochester, ME1 • Google Review ✓ Verified
★★★★★

"The packing service was exceptional. The team carefully wrapped every single item including some very fragile antiques and my grandmother's mirror that I was really worried about. Everything arrived in our new home in Gillingham in perfect condition. Professional, polite, incredibly careful and great value for money."

ER
Emma R.
Gillingham, ME7 • Google Review ✓ Verified
Medway and Kent Removals van on the road serving customers across Kent
Common questions

Frequently asked questions about removals in Rochester and Kent

Answers to the questions we are asked most often by customers planning a move in Medway and across Kent.

The cost of a house removal in Rochester and Medway depends on several factors: the size of your property, the total volume of belongings, the distance between your current and new address, parking access at both properties, whether you require a packing service, and whether any specialist items such as pianos or large safes are involved. As a general guide, a typical 2-bedroom local move within Medway starts from approximately £350 to £550. A 3-bedroom move starts from around £550 to £850. A 4 or 5-bedroom move can range from £900 upwards depending on the specific requirements. We always provide a detailed, itemised, fixed-price quote before you commit to anything.

Yes, absolutely. We carry comprehensive goods-in-transit insurance covering the full replacement value of your belongings during the move. We also carry full public liability insurance. Both policies are active on every single move we carry out, from a small man and van job in Strood to a large family home relocation from Rochester to Edinburgh. We are happy to provide proof of our insurance documents on request.

Yes. While our depot and base is at Knight Templar Way, Rochester, ME2 2ZE, we carry out removals throughout the entire county of Kent. This includes Chatham, Gillingham, Strood, Rainham, Maidstone, Bearsted, Aylesford, Larkfield, West Malling, East Malling, Gravesend, Northfleet, Dartford, Swanley, Swanscombe, Ebbsfleet, Borough Green, Wrotham, Tonbridge, Tunbridge Wells, Sevenoaks, Hildenborough, Sittingbourne, Faversham, Queenborough, Sheerness, Isle of Sheppey, Canterbury, Whitstable, Herne Bay, Margate, Ramsgate, Broadstairs, Sandwich, Deal, Dover, Folkestone, Ashford and many more.

We recommend booking your removal as soon as you have an agreed completion or tenancy end date. For moves on end-of-month dates, particularly Fridays and Saturdays, and for moves during the summer school holiday period from mid-July to early September, we recommend booking 4 to 6 weeks in advance as demand is very high and dates fill up quickly.

Our professional packing service includes everything you need to get your belongings safely boxed and ready to move. Our trained packing team uses high-quality double-walled cardboard boxes in multiple sizes, bubble wrap, white tissue paper, foam wrap, packing peanuts for fragile items, wardrobe boxes so your hanging clothes move on the hanger, mattress bags, sofa covers, and specialist wrapping for mirrors, artwork, televisions and delicate ornaments. All materials are included in the packing service price.

Yes. We have extensive experience moving pianos of all types including upright pianos, baby grand pianos and grand pianos within Rochester, Medway and across all of Kent. Piano moving requires specialist equipment including piano skates, stair-climbing trolleys and stair-walking boards, as well as a sufficient number of trained crew members who understand the correct techniques. Always mention a piano when requesting your quote.

Yes. Our removal crew is trained and fully equipped to disassemble large pieces of furniture before the move and reassemble them in your new property. This includes bed frames, all sizes of wardrobes, dining tables, office desks, shelving units, bookcases and most types of flat-pack furniture including IKEA and other common brands. We bring all the necessary tools with us.

Yes. We offer both short-term and long-term secure storage solutions for situations where there is a gap between your moving-out date and your moving-in date. This is very common when a property chain is delayed, when a new build is not yet complete, when renovation work needs to be done before you move in, or when you are downsizing. Your belongings are stored in a secure, dry, pest-controlled facility near Rochester with 24-hour monitoring.

The duration of a removal depends on the size of the property, the volume of belongings, access at both addresses, the distance between the two properties, whether parking is straightforward, and whether packing, disassembly or reassembly is required. As a rough guide, a 1 to 2-bedroom local move within Medway typically takes 3 to 5 hours. A 3-bedroom move takes 5 to 8 hours. A 4 or 5-bedroom move can take 6 to 10 hours or more.

We accept payment by BACS bank transfer, cash and all major credit and debit cards. For confirmed bookings, we require a deposit at the time of booking to secure your moving date. The deposit amount is stated clearly in your quote. The remaining balance is payable on the day of the move, either before we begin or upon completion depending on the job. We never ask for full payment upfront before the move has taken place.

Yes. All of our removal crew members are background checked before they join the team. They are trained in professional manual handling techniques, correct furniture wrapping and protection methods, safe and methodical van loading, and customer service standards. We do not use casual or agency labour for our removals. Every member of our core team has been with us for a significant period.

Yes, absolutely. A significant proportion of the moves we carry out in Medway involve flats without lifts, including high-rise and mid-rise blocks across Chatham, Gillingham and other parts of Medway. Our crew is trained and physically capable of carrying all sizes of furniture and boxes up and down multiple flights of stairs safely and efficiently. Please mention the floor level and whether there is a lift when you request your quote.

Property completions in Medway and Kent can and do change, sometimes at short notice. If your completion date changes, contact us as soon as you know. We will do everything we can to accommodate the new date. If we have availability on your new date, we will simply move the booking at no charge. If the new date is not available, we will work with you to find the closest alternative.

Ready to book your removal in Rochester or Medway?

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