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Moving home is one of the biggest days of your life, and the company you trust with it matters. We have carried out more than 800 house removals across Rochester, Medway and Kent since 2020, every one with our own trained crew, our own vehicles and a fixed price that does not change on the day. From a studio flat in Strood to a five-bedroom family home in Maidstone, this page explains exactly how we move you, what it costs and what to expect.
Every house move we carry out follows the same principle: plan properly before the day, so the day itself is calm. When you ask us for a quote, we do not guess. We ask about your property, your furniture, your access, your parking and your dates, and we build a fixed, itemised price around the real job. That is why our quotes do not change on moving day. No surcharges for stairs. No extra for a sofa that turns out to be heavy. No waiting-time fee because a parking space was tight. The price we agree is the price you pay.
We are based at Knight Templar Way in Rochester, ME2 2ZE, which puts us minutes from the M2 and A2 and within easy reach of every corner of Kent. Most of our house moves happen within and between the Medway towns: Rochester, Chatham, Gillingham, Strood and Rainham. But every week we also move families to and from Maidstone, Gravesend, Dartford, Sittingbourne, Canterbury, Ashford and the coastal towns, and we regularly carry out moves between Kent and London or further afield.
Because we are local, the crew that arrives at your door knows the area. They know that parking in Rochester High Street needs planning, that some Chatham terraces have alley access that makes life easier, and that a Friday afternoon on the A229 is best avoided if your completion happens early. This local knowledge is not a marketing line. It is the difference between a six-hour move and a nine-hour one.

Our house removal service is complete by default. You are not buying a van and two pairs of hands; you are buying a managed moving day. Every house removal includes:
Optional extras include our full packing service, fragile-only packing, and short or long-term storage if your completion dates do not line up.
Every move is priced individually, but we believe in giving you honest numbers before you even pick up the phone. As a general guide for moves within Medway and the surrounding areas:
What moves the price within those ranges? Volume is the biggest factor: a sparsely furnished three-bed costs less to move than a full one with a loft, a shed and a garage. Access matters too: a fourth-floor flat with no lift takes longer than a driveway-to-driveway move. And packing: if we pack for you, we add the packing team and materials to the quote, itemised so you can see exactly what it costs.
The evening before your move, we call you to confirm timings, answer last questions and walk through the plan one more time. If you have booked our packing service, that has usually happened the day before, so moving day starts with everything boxed, labelled and ready.
On the morning itself, the crew arrives at the agreed time, introduces themselves and does a quick walkthrough of the house with you to confirm what goes, what stays and what needs special care. Then they work methodically, room by room. Furniture is wrapped where it stands before it moves an inch. The vehicle is loaded in a deliberate order: heavy items and furniture first, strapped and padded, boxes stacked by weight, fragile items secured last where they are protected.
While the vehicle travels, you make your own way to the new property, often via the estate agent for keys. The crew coordinates timing with you by phone so no one is waiting around. At the new house, floor protection goes down first, then everything comes off the van and into the rooms you have chosen. Beds and wardrobes are reassembled. Before the crew leaves, the lead mover walks the house with you to confirm every item is where you want it and everything has arrived in the condition it left.
Most house purchases in England complete between 12pm and 2pm, which creates a familiar squeeze: you must be out of your old home by lunchtime but cannot get into the new one until the money moves. We plan for this every week. Our standard approach is to start loading early morning, so the van is packed and ready well before your completion deadline. If keys are delayed, your belongings are safe, insured and locked in our vehicle, and the crew waits with them. Because your quote is fixed, a delayed completion does not run up an hourly bill.
If a chain breaks or dates move at short notice, we will always try to rearrange your move without penalty where we have the availability. It happens more often than people think, and shouting at customers about it helps no one. For genuinely awkward gaps between completion dates, our storage service bridges the gap: we collect, store securely, and deliver when your new home is ready.
A house move is rarely just furniture. Families moving across Medway and Kent are usually juggling school runs, work, pets and a hundred small logistics on top of the move itself. A few things we have learned from hundreds of family moves: book children into school or with grandparents on moving day if you can, because an empty house moves faster and more safely than a busy one. Keep pets with a friend or in one designated room until the vans are loaded. Pack a first-night box with kettle, mugs, chargers, medicines, school uniforms and bedding, and keep it in your own car rather than the van.
Our crews are used to working around family life. If you need the beds rebuilt first so the children's rooms are ready, tell us and we will unload in that order. If someone in the household has mobility needs, we plan around that too. The job is not finished when the van is empty; it is finished when the house works for you.
Kent's housing stock keeps our crews versatile. In a single week we might move a family out of a Victorian terrace in Rochester with narrow staircases and bay windows, into a new-build estate in Wainscott where the show-home finish deserves careful floor protection, then handle a listed cottage near Faversham with low beams and doorways that were built for smaller furniture than a modern king-size bed.
Each of these needs different handling. Victorian and Edwardian terraces often need sofas turned on end and mattresses bagged and flexed through stairwells. New builds need protection on pale carpets and freshly painted walls, and often have parking restrictions on estate roads that we arrange around. Period cottages sometimes need furniture dismantled further than usual, or a window removal for a particularly stubborn piece. We have done all of it, and we price for it upfront rather than discovering it on the day.
There are plenty of removal companies in Kent, so the honest question is what makes this one different. Our answer has not changed since 2020: every move is carried out by our own directly employed, background-checked and trained crew. We do not subcontract your moving day to whoever is available. The people who quote your move, the people who answer the phone and the people who carry your furniture all work for the same small company in Rochester, which is why our 5-star rating across more than 50 Google reviews keeps holding.
We are fully insured, we turn up when we say we will, we charge what we quoted, and we treat your belongings the way we would want ours treated. That is the whole business model. If that sounds like what you want from your moving day, request a quote online or call us on 01634 971005 and we will price your move within the hour during business hours.
The calmest moving days we see belong to customers who spread the preparation across a month rather than a weekend. Four weeks out, book your removal and start decluttering: every box of unwanted belongings that leaves for the charity shop now is a box you are not paying to move later. Our guide to decluttering before a move covers this properly. Three weeks out, order packing materials or book our packing team, notify your utility providers, and start using up the freezer.
Two weeks out, begin packing the rooms you use least if you are packing yourself, arrange mail redirection with Royal Mail, and update your address with your bank, employer and GP. Our change-of-address checklist lists the full set. One week out, confirm arrangements for children and pets on the day, pack your first-night box, and defrost the freezer. The day before, we call you, and from that point the plan is in our hands: charge your phone, get some sleep and leave the heavy lifting to us.
If your move involves a completion chain, keep your solicitor's number handy on the day and let us worry about the timing squeeze. We have worked through hundreds of Kent completion days across every ME, DA, TN and CT postcode, and the pattern that never fails is simple: load early in the morning, stay flexible through the middle of the day, and keep everyone informed at every step.
The questions we hear most from people planning a house move in Rochester, Medway and across Kent. If yours is not here, call 01634 971005 and we will talk it through.
Free, fixed-price quotes within 60 minutes during business hours. Fully insured, in-house crew, and a moving day that runs the way it should.