Klarna is one of the ways you can pay when you book a removal with Medway and Kent Removals online. This page explains where it is offered, who can use it, what happens at checkout and what it means on moving day, so you can decide before you choose it.
Where you can use it
Klarna appears as a payment choice on our instant quote and pay page, after you have your fixed price. It is offered for moves up to £2,000. For a larger move, you can pay the 10% deposit or the full price by card instead.
Who can use it
Klarna is for customers aged 18 or over. Klarna decides whether to offer it to you and what options you see, and its approval and terms apply. We do not see or influence that decision. 18+, T&Cs apply. Credit subject to status.
What happens at checkout
- You get your fixed price and choose Pay with Klarna.
- You are taken to Klarna's own secure page, where Klarna shows the payment options available to you.
- You choose an option and confirm with Klarna, on Klarna's terms.
- You return to our confirmation page, and we email you your booking details.
Read what Klarna shows you before you confirm. Its page, not ours, sets out how and when you repay.
How much you pay
The price is the same whichever way you pay. We do not add a fee for choosing Klarna, and there is no VAT on top of our fixed price. Any terms about repayment are between you and Klarna.
What is due on moving day
Nothing. When you pay with Klarna you pay the full fixed price through Klarna at checkout, so there is no balance for the crew to collect on the day. If you chose the deposit instead, the remaining 90% is paid to the crew on moving day.
Cancellations and refunds
Cancellation is free. If you paid with Klarna, your refund is made through Klarna, and Klarna deals with any remaining payments on its side. It can take a few days to appear in your Klarna app. The refund goes back to the way you paid, never to a different method.
If Klarna is not for you
You do not need Klarna to book. You can pay a 10% deposit to secure your date, or pay the full price by card, or ask for a free quote and decide later. Our guide to how to pay for your removal compares all the options.
Frequently asked questions
Can I pay for my removal with Klarna?
Yes, when you book on our instant quote and pay page, for moves up to £2,000. Klarna is for customers aged 18 or over and is subject to Klarna approval and terms.
Do you charge extra for using Klarna?
No. The price is the same whichever way you pay.
What do I owe on moving day if I pay with Klarna?
Nothing. You pay the full price through Klarna when you book, so there is no balance on the day.
What if Klarna is not offered to me?
Klarna decides who can use it. If it is not available, you can pay a 10% deposit or the full price by card instead.
See your price now with our instant quote, or read about what removals cost in Kent.
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